Airline has not indicated whether customers will be compensated after the social engineering attack on a third-party system<ul><li>Get our <a href=”https://www.theguardian.com/email-newsletters?CMP=cvau_sfl”>breaking news email, <a href=”https://app.adjust.com/w4u7jx3″>free app or <a href=”https://www.theguardian.com/australia-news/series/full-story?CMP=cvau_sfl”>daily news podcast</li></ul>Qantas has said it will beef up its security and threat detection in the wake of a <a href=”https://www.theguardian.com/business/2025/jul/02/qantas-confirms-cyber-attack-exposes-records-of-up-to-6-million-customers”>cyber-attack affecting up to 6 million customers, as Australia’s privacy watchdog has warned attacks using social engineering to gain access to data are on the rise.In an update to customers on Thursday, the airline said more security measures would be put in place after cybercriminals were able to gain access to a third-party system used by a Qantas airline contact centre to steal <a href=”https://www.theguardian.com/australia-news/2025/jul/03/qantas-cyber-attack-data-breach-what-was-taken-what-should-i-do”>customers’ personal information.<strong><a href=”https://www.theguardian.com/email-newsletters?CMP=copyembed”>Sign up for Guardian Australia’s breaking news email</strong> <a href=”https://www.theguardian.com/business/2025/jul/04/australias-privacy-watchdog-warns-vishing-on-the-rise-as-qantas-strengthens-security-after-cyber-attack”>Continue reading…
First seen on theguardian.com
Jump to article: www.theguardian.com/business/2025/jul/04/australias-privacy-watchdog-warns-vishing-on-the-rise-as-qantas-strengthens-security-after-cyber-attack
