Security researchers have demonstrated how vulnerabilities in AI-powered customer service agents can be exploited to bypass identity checks, expose sensitive customer data, exfiltrate one-time passwords (OTPs), and trigger unauthorized account actions. These findings underscore that the risks go beyond prompt injection; they also stem from flawed integrations among email, authentication, backend APIs, knowledge bases, and […] The post AI Customer Service Agents Can Be Hacked to Bypass MFA, Steal OTPs and Expose User Data appeared first on GBHackers Security | #1 Globally Trusted Cyber Security News Platform.
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