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Most consumers aren’t ready to let AI agents shop unsupervised
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Most consumers aren’t ready to let AI agents shop unsupervised


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Customer control, account security and ease of use are influencing the adoption of AI agents that make purchases, book services and access personal information, according to …

First seen on helpnetsecurity.com

Jump to article: www.helpnetsecurity.com/2026/11/05/okta-ai-customer-experiences-report/

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