Shadow Machines: The Non-Human Identities Exposing Your Cloud & AI Stack
madhav
Thu, 02/19/2026 – 06:30
The machines we don’t see are the ones running our businesses. Unfortunately, most IAM systems do not track them. In an ironic twist, the ghost in the machine has become the machine itself: invisible, autonomous, and increasingly beyond human oversight.
Identity & Access Management
Thales – Security for What Matters MostMore About This Author >
The machines we don’t see are the ones running our businesses. Unfortunately, most IAM systems do not track them. In an ironic twist, the ghost in the machine has become the machine itself: invisible, autonomous, and increasingly beyond human oversight. Historically, IAM has been designed with humans in mind. The control framework, with its audit, risk, and compliance functionality, is modelled on the human lifecycle. However, contemporary environments don’t work in this way. Today, access isn’t primarily human. It happens in the background: systems creating and communicating with other systems, ephemeral infrastructure built through automation, and software making decisions for humans without human intervention. Non-human identities outnumber human ones, and many exist outside of IAM visibility. These are “shadow machines,” non-human identities vital to operations but invisible from a governance standpoint. This isn’t a gap in tooling, but a structural blind spot, and it’s getting worse.
The Silent Explosion of Non-Human Identities
Non-human identities are ubiquitous: API keys and tokens, service accounts and workloads, CI/CD pipelines and automation bots, IoT devices, and now also AI agents that are capable of autonomous behavior. This is how modern systems are built and run. The problem is that many of these machine identities linger far longer than was intended. Too often, they have more access than they need, little clear ownership, and almost no ongoing review. Sometimes, they were created to fix a short-term issue or introduce a new service, so they’re easy to forget. Unlike people, machine identities never ask whether or not they should still have access.
Why Traditional IAM Was Never Built for This and the Invisibility Risk
IAM programs rely on a few basic assumptions that have made sense for a long time. Identities are people. Authentication happens when someone enters a password, while access is granted based on a role or job title. Somewhere, there’s a directory that serves as a source of truth. Shadow machines break all of these assumptions. They come and go quickly. A script creates a service account in the middle of the night, it runs a task, and a few days later, it disappears. There’s no onboarding request, manager sign-off, login screen, or MFA either, just credentials baked into environment variables or configuration files. These identities aren’t stored in one tidy system, either; they’re spread across cloud platforms and often a slew of SaaS tools the business may not even realize it’s using (the connection between shadow identities and shadow IT is more visible than ever). Who owns them? Is it the developer who wrote the script? The platform team? The app owner? Usually, nobody knows, or everyone assumes someone else is handling it. Lifecycles become moot because some of these identities exist for a few hours, while others have been running for years, and nobody remembers why. More often than not, these identities remain active long after their original purpose has been fulfilled. What is often overlooked is that non-human identities are a connective tissue that holds supply chains together, acting on behalf of vendors, platforms, and AI systems. These are identities that are trusted and deeply embedded in systems, yet rarely visible at a business or governance level. Unfortunately, a compromised machine identity can move laterally across systems, access sensitive data, or trigger automated processes at scale. This shouldn’t be seen as a failure on the part of IAM teams or security programs, as these were designed for a different reality. It is rather a mismatch between the design assumptions of traditional IAM and the realities of modern systems. Treating machine identities as a special case of human identity has reached its limits. Without visibility into the machine identities in your business, including what they can access and how they are used, risk management becomes a matter of guesswork.
Rethinking IAM: Visibility, Governance, and Automation for Machines
You can’t fix the shadow machine problem by tacking on another tool. We already have a tool sprawl problem. What’s needed is a shift in how identity is conceived and managed, with a new operating model built on three core ideas.
Continuous Discovery
Organizations need a live, up-to-date view of machine identities across cloud environments, applications, and APIs. That means understanding who owns them, why they are there, and how they’re used day to day.
Lifecycle Governance
Shadow machines don’t just appear; someone creates them, they evolve, and too often are forgotten. Each step needs discipline. How an identity is provisioned, how its credentials are rotated, when access should be paused, and how it’s properly shut down. All need to be clear and consistently applied. Access should exist for a reason, tied to a specific job, not because it was the easiest option at the time. And it’s just as essential to keep human access separate from machine access, so the two don’t get blurred in ways that create risk.
Automation
Machines work at a pace people can’t match, so manual processes fall behind almost immediately”, things like rotating credentials, managing secrets, and enforcing access need to happen automatically. The same guardrails we use for people (least privilege and just-in-time access) should apply to machines, too. Those controls can’t be fixed in place either; they need to adapt as workloads change and AI agents evolve, otherwise, they become outdated the moment they’re set up.
Why This Is a Leadership Moment for IAM
Machine identity management is in its infancy. Standards are evolving; however, implementation patterns are not yet well-established. Most entities understand the problem, but do not know where to begin. Addressing this challenge will take more than adding another tool to the stack. What is needed is the ability to cover more than one area: identity verification and access management, cryptographic key management, cloud-native application architecture, and, more recently, AI system behavior management. Businesses need to understand the movement of machine identities in the context of CI/CD pipelines, the integration of these identities into infrastructure-as-code, and the acquisition of credentials from AI agents. This is where experience matters. Companies like Thales, which have covered identity systems, encryption, cloud platforms, and critical infrastructure, have seen firsthand how these pieces interconnect in practice. They are the firms that view machine identity from both a governance and a security perspective.
From Shadow Machines to Trusted Systems
Machine identities are becoming foundational to digital operations and digital trust, so treating them as less important than human identities is no longer sustainable. Businesses need a good, hard look at what identity means in practice and rethink their IAM strategies accordingly. The next decade of IAM will not be shaped by who logs in, but by what acts on behalf of the business, and whether or not those actions are visible, governed, and trusted.
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First seen on securityboulevard.com
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