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The 10-hour problem: How visibility gaps are burning out the SOC
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The 10-hour problem: How visibility gaps are burning out the SOC

An alert firesThe context is partialThe data is dispersedThe logs are incompleteThe analyst starts correlating manually

This is the invisible cost of poor visibility.Every alert becomes a puzzle, and analysts become professional puzzle-solvers. But puzzles don’t scale. Not when attacks move faster than your reconstruction speed.The hidden cost of insufficient NAVThe Forrester study shows that teams lacking strong Network Analysis and Visibility capabilities struggle to:
Achieve holistic visibilityUnderstand lateral movementReduce time spent in the analyze phaseIntegrate NAV into their broader security ecosystemThese weaknesses compound into more alerts, more manual work, and more analyst fatigue.And fatigue isn’t just a human problem. It’s a security problem.Tired teams miss things. Burned-out analysts quit.Turnover destroys institutional knowledge. Response becomes slower, not faster.The fastest way to reduce SOC burnout isn’t more people, it’s more clarityWhen analysts have reliable evidence from the start:
Alerts become easier to validateInvestigations shrink from hours to minutesTDIR becomes streamlinedConfidence increasesStress decreasesBetter visibility creates better humans. Because the job becomes about judgment, not assembly.Where Omnis Cyber Intelligence fitsThis is where platforms like Omnis Cyber Intelligence quietly change the day-to-day reality for analysts: not by adding new workflows, but by eliminating unnecessary ones.Omnis Cyber Intelligence delivers what analysts need most:
Packet-level truth they can trustCorrelated metadata that explains behavior, not just records itThree-click investigations that turn hunting from a chore, into a capabilityHybrid visibility so analysts don’t have to stitch together cloud and on-prem traffic by handWhen investigations begin with clarity instead of chaos, burnout fades. Not because the work became easier, but because it became understandable.The SOC of the future will be built on visibilityIf leaders want to retain talent, reduce noise, and accelerate response, the fix isn’t superficial. It’s structural.Better visibility → better investigations → better morale → better resilience.The Forrester study makes the scale of the problem clear. We believe solutions like Omnis Cyber Intelligence make the path forward practical.Read the commissioned Forrester Consulting Opportunity SnapshotLearn more about Omnis Cyber Intelligence

First seen on csoonline.com

Jump to article: www.csoonline.com/article/4140738/the-10-hour-problem-how-visibility-gaps-are-burning-out-the-soc.html

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